An exception occurred in the method CacheAccess.get

We faced an issue in one of our cloned instance. OACORE j2ee container was throwing the following error in application.log. The users were seeing Internal Server Error in their browsers.

html: LeakSetting: global:true,session:false,aggressive:false,stderr:false,appslog:false,corelog:false:$ at oracle.apps.fnd.common.AppsContext.initializeContext(AppsContext.java:926) at oracle.apps.fnd.common.AppsContext.initializeContext(AppsContext.java:891) at oracle.apps.fnd.common.AppsContext.(AppsContext.java:751) at oracle.apps.fnd.common.WebAppsContext.(WebAppsContext.java:1014) at oracle.apps.fnd.sso.Utils.getAppsContext(Utils.java:525) at oracle.apps.fnd.sso.AppsLoginRedirect.AppsSetting(AppsLoginRedirect.java:120) at oracle.apps.fnd.sso.AppsLoginRedirect.init(AppsLoginRedirect.java:170) at com.evermind[Oracle Containers for J2EE 10g (10.1.3.0.0) ].server.http.HttpApplication.loadServlet(HttpApplication.java:2231) at com.evermind[Oracle Containers for J2EE 10g (10.1.3.0.0) ].server.http.HttpApplication.findServlet(HttpApplication.java:4617) at com.evermind[Oracle Containers for J2EE 10g (10.1.3.0.0) ].server.http.HttpApplication.findServlet(HttpApplication.java:4541) at com.evermind[Oracle Containers for J2EE 10g (10.1.3.0.0) ].server.http.HttpApplication.getRequestDispatcher(HttpApplication.java:2821) at com.evermind[Oracle Containers for J2EE 10g (10.1.3.0.0) ].server.http.HttpRequestHandler.doProcessRequest(HttpRequestHandler.java:740) at com.evermind[Oracle Containers for J2EE 10g (10.1.3.0.0) ].server.http.HttpRequestHandler.processRequest(HttpRequestHandler.java:451) at com.evermind[Oracle Containers for J2EE 10g (10.1.3.0.0) ].server.http.AJPRequestHandler.run(AJPRequestHandler.java:299) at com.evermind[Oracle Containers for J2EE 10g (10.1.3.0.0) ].server.http.AJPRequestHandler.run(AJPRequestHandler.java:187) at oracle.oc4j.network.ServerSocketReadHandler$SafeRunnable.run(ServerSocketReadHandler.java:260) at com.evermind[Oracle Containers for J2EE 10g (10.1.3.0.0) ].util.ReleasableResourcePooledExecutor$MyWorker.run(ReleasableResourcePooledExecutor.java:303) at java.lang.Thread.run(Thread.java:595)Caused by: oracle.apps.jtf.base.resources.FrameworkException: Error in IAS Cache: java.lang.NullPointerException: null Connection at oracle.apps.jtf.cache.IASCacheProvider.get(IASCacheProvider.java:712) at oracle.apps.jtf.cache.CacheManager.getInternal(CacheManager.java:4802) at oracle.apps.jtf.cache.CacheManager.get(CacheManager.java:4624) at oracle.apps.fnd.cache.AppsCache.get(AppsCache.java:216) ... 30 moreCaused by: oracle.apps.jtf.base.resources.FrameworkException:An exception occurred in the method CacheAccess.getnullThe base exception is:null Connection at oracle.apps.jtf.base.resources.FrameworkException.convertException(FrameworkException.java:607) at oracle.apps.jtf.base.resources.FrameworkException.addException(FrameworkException.java:585) at oracle.apps.jtf.base.resources.FrameworkException.(FrameworkException.java:66) at oracle.apps.jtf.base.resources.FrameworkException.(FrameworkException.java:88) at oracle.apps.jtf.base.resources.FrameworkException.(FrameworkException.java:202) at oracle.apps.jtf.base.resources.FrameworkException.(FrameworkException.java:218) at oracle.apps.jtf.base.resources.FrameworkException.(FrameworkException.java:249) ... 34 more09/12/14 22:27:10.447 html: 10.1.3.0.0 Stopped

Fix:
Services work fine on one web node but not in other web node. The reason this was happening was that the node name (where error is encountered) was missing from fnd_nodes. Run autoconfig on the node where you have the issue and it should be fine.

- Aravind Kamath Posral